![]() There are several methods you can use to request a refund from Ancestry. Possible Methods To Request an AncestryDNA Refund If you signed up for an Ancestry free trial and forgot to cancel it before it switched into a full subscription, you don’t qualify for a refund, but you should check your eligibility in your account.The details depend on the subscription type Some auto-renewals can be canceled within seven days of the renewal date and you can receive a full refund.Monthly-billed subscriptions are not eligible for a refund.Prepaid subscriptions longer than a month are eligible for a full refund, as long as you cancel them within 30 days of the sign-up.Monthly subscriptions are non-refundable.If you cancel after you have returned a DNA sample, you will get a refund equaling the price of the package minus $50Ĭan You Get an Refund for a Canceled Subscription?Īncestry has different refund rules for different types of subscriptions.If you cancel before returning a DNA sample, you will get a refund equaling the price of the package you bought reduced by $25.The amount that will be refunded depends on whether you have returned your DNA sample to AncestryDNA or not: If you want to cancel the package you ordered and get a refund, you can do this within 30 days of placing your order. Can You Get an Refund for a Canceled Package? We can help you figure that out! What Is Included in the Ancestry Refund Policy ?Īncestry allows refunds under specific conditions, but the rules vary depending on whether you are trying to get a refund for a package you ordered or for a terminated subscription. ![]() If you're looking for a way to terminate your Ancestry subscription, you probably want to know how to get your money back in the process. The service is subscription-based and lets you choose between several plans, but it is also known for being quite expensive in the long run. Chargebacks and Refunds How To Get an Ancestry Refund Leave in the Past! Get an Ancestry Refund With DoNotPay!Īncestry is a genealogical and historical records platform offering DNA testing to its three million subscribers and allowing them to access the world's largest online genealogy database. ![]()
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